Hot 7's Privacy Policy — Your Data, Our Responsibility

1 Introduction & Scope

Hot 7 (hot7.ws) is a trusted online Sports Betting and gaming platform in Bangladesh. We believe privacy is a fundamental right. This Privacy Policy applies to the hot 7 website and mobile application.

By registering and using the hot 7 platform, you agree to this Privacy Policy. If you have any concerns about any part of this policy, please contact our support team before using hot 7's services.

This Privacy Policy is written in plain, straightforward language so our users can easily understand it — free of complex legal jargon.

2 What Information We Collect

Hot 7 collects two types of information from you — what you provide directly, and what is gathered automatically through your use of the platform.

Directly Provided Information:

Automatically Collected Information:

• IP Address & Device Information (operating system, browser version)
• Login time, session duration, and click behavior on the platform
• Location Data (country level only, not specific address)
• Betting History & Gaming Behavior
• Referral Source (how you found hot 7)

3 Why We Collect Data

Hot 7 never collects data without a clear purpose. Every piece of information has a specific reason behind it and will not be used beyond that purpose.

• Service Delivery: To open accounts, provide betting services, process transactions, and pay out winnings.
• Identity Verification (KYC): For fraud prevention, anti-money laundering, and age verification purposes.
• Security Assurance: To detect account hacking or unauthorized access attempts.
• Service Improvement: To improve user experience and develop new features.
• Contact: To send important updates, promotional offers, and support-related messages.
• Legal Obligations: To comply with applicable laws and regulations in Bangladesh.
• Responsible Gaming: To identify problematic betting behavior and offer appropriate support.

4 Data Storage

Hot 7 stores your data on secure servers protected by the latest security technology and subjected to regular security audits.

Technical Security Measures:

• All sensitive data is stored with 256-bit AES encryption.
• Data transmission is secured via TLS 1.3 protocol.
• Multi-layer firewall and intrusion detection system.
• Physical access to servers is strictly controlled.
• Regular backups and a disaster recovery plan are in place.
• Staff access to data is controlled through role-based permissions.

Hot 7 follows international data protection standards for all stored information. Any unauthorized access attempts to our servers are automatically detected and blocked.

5 Data Sharing Policy

Hot 7 keeps your information as private as possible. However, in certain situations, sharing limited data may be necessary.

Situations where your information may be shared:

• Payment Processor: Necessary information is shared to process transactions via bKash, Nagad, or Rocket.
• KYC Provider: Only the minimum necessary information is shared with authorized third parties for identity verification.
• Legal Authorities: Information may be disclosed in response to lawful requests from government authorities in accordance with the laws of Bangladesh.
• Fraud Prevention: Information may be shared with fraud detection or anti-money laundering agencies where required.

6 Cookie Policy

The hot 7 website and app use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies hot 7 uses:

• Essential Cookies: Required to maintain login sessions, ensure security, and keep the platform running. These cannot be disabled.
• Performance Cookies: To analyze which pages are most visited and where issues occur. This data is collected in fully anonymized form.
• Functional Cookies: To remember your preferred language, theme, or other settings.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some hot 7 services.

7 Your Rights

Hot 7 is committed to giving you full control over your personal data. Contact our support team to exercise any of the rights listed below.

• Right to Access: You can request to know what information hot 7 holds about you.
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Erasure: After closing your account, you may request that your data be deleted, subject to any legal retention obligations.
• Right to object to processing: You may object to marketing communications or specific data processing activities.
• Data Portability: You may request a copy of your data in a standard, portable format.
• Marketing Opt-Out: You can opt out of promotional emails or SMS at any time.

Upon receiving a request, hot 7 typically responds within 7 business days. Complex requests may take up to 30 days.

8 Minor Protection

Hot 7 is strictly for users aged 18 and above. Protecting the privacy and safety of minors is hot 7's highest priority.

• Hot 7 does not knowingly collect any information from users under the age of 18.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• A strict age verification process is enforced at the time of account registration.
• Any account suspected of belonging to a minor is suspended immediately pending verification.

9 Security Measures & Data Breach

Hot 7 uses industry-leading technology to protect your data. We treat data security as an ongoing commitment — not a one-time measure.

• All passwords are stored using the bcrypt hashing algorithm — never in plain text.
• Two-factor authentication (2FA) is available for all users.
• If unusual login activity is detected, the account is automatically locked and the user is alerted immediately.
• All API endpoints are secured with rate limiting and input validation.

In the event of a data breach:

In the rare event of a data breach, hot 7 will notify affected users via email and SMS within 72 hours and take immediate steps to minimize any harm.

10 Data Retention Period

Hot 7 does not retain your data indefinitely. A specific retention period is defined for each type of information.

Once the designated retention period ends, data is automatically deleted securely or anonymized.

11 Changes to the Privacy Policy

Hot 7 may update this Privacy Policy from time to time, whether due to new services, legal requirements, or security improvements.

• Registered users will be notified by email or SMS before any significant changes take effect.
• The date of any change will always be shown at the top of this page under "Last Updated".
• Continued use of hot 7 after any changes will be considered acceptance of the updated policy.
• If you do not agree to the changes, you always have the option to close your account.

12 Contact Us

For any questions, requests, or complaints regarding the Privacy Policy, please reach out to the hot 7 support team. We're always here to help.

• Email: support@hot7.ws
• Support Page: FAQ Page View
• Response Time: Usually within 24–48 hours

To request data deletion, correction, or access, email us with "Privacy Request" in the subject line and include your registered email or mobile number. hot 7 will process your request as promptly as possible.