Hot 7 Terms & Conditions — Clear, Simple & Straightforward

1 General Terms & Applicability

Hot 7 is a Bangladesh-based online gaming and Sports Betting platform. These terms and conditions apply to all services offered through the hot 7 website (hot7.ws) and mobile application.

These Terms & Conditions constitute a legally binding agreement between hot 7 (the service provider) and you (the user). The agreement takes effect as soon as you begin using the platform.

Hot 7 reserves the right to update these terms at any time. Any changes will be announced on the website and the "Last Updated" date will be revised accordingly. It is your responsibility to check this page regularly.

• These terms and conditions are governed by the applicable laws of Bangladesh.
• Hot 7 reserves the right to modify, suspend, or discontinue any service at any time.
• The most recent version of these terms shall always be considered the applicable version.

2 Account Registration & Verification

To open an account on hot 7, you must register with accurate and complete information. Providing false or incorrect details will result in account termination and possible forfeiture of your balance.

What you'll need to register:

• Your full legal name (as it appears on your National ID)
• An active mobile number (registered with bKash/Nagad)
• An active email address
• Date of birth (for age verification)

Account Security:

Keep your account password and login details strictly confidential. Sharing your account with anyone else is not permitted. If you suspect unauthorized access to your account, notify hot 7 immediately.

Hot 7 may request a National ID or other documents for account verification at any time. Withdrawals may be delayed until verification is complete.

3 Eligibility & Age Requirements

To use hot 7, you must meet the following eligibility criteria. If these conditions are not met, hot 7 reserves the right to close your account at any time.

• You must be 18 years of age or older.
• You must be a resident of Bangladesh.
• You must have your own bank account or mobile banking account.
• You are of sound mind and are using this platform of your own free will.
• You must not own any account that was previously banned by hot 7.

Hot 7 is fully committed to protecting minors. Any minor who opens an account, or any person who manages an account on behalf of a minor, will be considered to have committed a serious violation.

4 Deposit & Withdrawal Policy

Hot 7 currently supports deposits and withdrawals via bKash, Nagad, Rocket, and USDT. All transactions are processed as instantly as possible.

Deposit Rules:

• The minimum deposit amount is ৳500 BDT.
• Deposits must be made from a payment method registered in your own name.
• Deposits made through third parties are not accepted and will be returned.
• Deposits are usually credited to your account within 1–5 minutes.

Withdrawal Rules:

• The minimum withdrawal amount is ৳500 BDT.
• Withdrawals can only be made from verified accounts.
• To withdraw winnings from a bonus, you must first meet the specified wagering requirements.
• Withdrawals are typically processed within 3–30 minutes.
• Withdrawals may be delayed in cases of suspicious activity.

5 Betting Rules

Hot 7 offers a range of gaming services including Sports Betting, live betting, and lottery. Each service has its own rules, detailed on the relevant page.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a match or event is cancelled, the stake for that bet will be refunded.
• If a system error causes incorrect odds to be displayed, hot 7 reserves the right to void the affected bets.
• Hot 7 sets the maximum bet limit per event, and this limit is subject to change.
• Suspicious betting patterns will be investigated and the account may be temporarily suspended.

Hot 7 is committed to fair play at all times. Our odds-setting process is transparent and follows international standards.

6 Bonus & Promotion Terms

Hot 7 regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which must be read before claiming.

General Bonus Terms:

• The welcome bonus is available to new users only and can be claimed once on the first deposit.
• A wagering requirement of 10–30x must typically be completed before bonus funds can be withdrawn.
• Bonuses typically expire within 7–30 days. If the wagering requirements are not met within that period, the bonus will be forfeited.
• Multiple bonuses cannot be active at the same time unless otherwise specified.
• If bonus abuse is detected, hot 7 reserves the right to void the bonus and any associated winnings.

7 Prohibited Activities

Hot 7 is committed to maintaining a fair and safe platform. The following activities are strictly prohibited and will result in permanent account closure.

• Any form of fraud, deception, or system manipulation.
• Using funds obtained through money laundering or illegal sources on hot 7.
• Using bots, scripts, or automated software to place bets.
• Attempting to access or hack another user's account.
• Using multiple accounts to circumvent bonus terms (arbitrage).
• Attempting to introduce malicious code or viruses into the hot 7 system or servers.
• Threatening, harassing, or behaving offensively toward other users.

8 Privacy & Data Protection

Hot 7 takes the protection of your personal information seriously. We only collect data that is necessary to provide our services.

• Your information will never be sold to third parties.
• No information is shared with any government authority without a legal obligation to do so.
• All data is secured with 256-bit SSL encryption.
• You may request a correction or deletion of your personal information at any time.

For more details, visit our Privacy Policy Read the page.

9 Account Suspension or Closure

Hot 7 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances.

• If any part of these terms and conditions is violated.
• If fraud or suspicious activity is detected on an account.
• If requested verification documents are not provided.
• If the account has been inactive for an extended period (more than 12 months).
• When the user submits a request to close their own account.

Users can contact the support team at any time to close their account. Any remaining balance should be withdrawn before the account is closed.

10 Limitation of Liability

Hot 7 always strives to provide uninterrupted service. However, service disruptions may occasionally occur due to factors beyond hot 7's control.

• Hot 7 is not liable for service interruptions caused by loss of internet connectivity or scheduled server maintenance.
• Hot 7 is not directly liable for issues arising from third-party payment gateways (bKash, Nagad).
• Hot 7 is not obligated to provide compensation for service disruptions caused by natural disasters or other unforeseen circumstances.
• Hot 7 is not responsible for any security breach resulting from the user's own negligence.

Hot 7 always strives to resolve issues promptly and is committed to protecting the interests of its users.

11 Changes & Updates to Terms

Hot 7 reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes via email or SMS.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• For major changes, we will endeavour to provide at least 7 days' notice.
• The latest terms and conditions are always available at hot7.ws/terms-conditions.

12 Contact & Dispute Resolution

If you have any questions about these terms and conditions or wish to raise a dispute, please contact the hot 7 support team.

• Email: support@hot7.ws
• Live Chat: Click the chat icon in the bottom-right corner of the website
• Support Hours: 7 days a week, 24 hours a day

All disputes will first be addressed through the support team. If a resolution cannot be reached, hot 7's management team will review the matter and make a final decision.